If your Baby needs special attention, please don't hesitate to contact us ~ we stand behind our product.If there is a problem with your baby unrelated to normal handling, we will take care of her.

If your baby needs a refurbishing due to normal handling, we are happy to fix her for a nominal fee. Contact me directly by email or phone to discuss what to do next. You must  have a authorization number before sending her back for repair.

     Your Babies hair will need special care and attention. 
        Handling and touching her hair will cause tangles and frizzies.

*Spritz a little de-tangler on the hair, gently comb babies hair from crown to outsides of her head.

*To give baby some soft curls: as you are combing to the ends of her hair, gently turn comb up at the ends.

*To give baby straighter hair: Gently brush straight down from crown to outsides of her head. Most Baby Hair is naturally curly so it may want to curly back up when dry. 

*Babies hair is not permanent... PLEASE BE GENTLE! 

     Treat your Newborn as you would a real Baby. Handle with Care.

*Keep your Baby out of direct sunlight and very warm temperatures.

*Keep your Baby from freezing and very cold temperatures.

*Do not drag her around by her arms or legs as she is weighted with plastic pellets, and the weight will cause the cloth body to rip or tear.

     Keep ink pens, markers and newsprint away from your Baby. Her soft vinyl skin will absorb ink and will leave a permanent mark on her skin ~ you will NOT be able to remove this once it is in the vinyl.